CWiN LLC — Privacy Policy

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Effective Date: January 1, 2025
Last Updated: January 1, 2025

CWiN LLC (“CWiN,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you interact with our websites, mobile applications, and SMS messaging services, including the Kindness Resume App, CWiN Social, and CWiN Connected.

We may collect:

• Name
   
• Phone number
   
• Email address
   
• Business or organization details
   
• Contact preferences
   

• Token transactions (sent/received/claimed)
   
• Referral activity
   
• Vault activity
   
• Account and security logs
   

When you opt in to receive SMS notifications, we collect:

• Your phone number
   
• SMS delivery/receipt confirmations
   
• STOP/HELP responses
   
• Log records associated with transactional messaging
   

CWiN uses your information to:

• Deliver user-initiated transactional SMS messages
   
• Provide notifications related to appreciation tokens and connections
   
• Maintain platform security and deliver account alerts
   
• Improve app functionality and customer support
   
• Comply with legal and regulatory requirements
   

We do not sell your personal information.
We do not use SMS for marketing or advertising.

By creating a CWiN App account, you agree to receive transactional SMS messages such as:

• Token received notifications
   
• Referral and connection alerts
   
• Claimable rewards
   
• Account security alerts
   

You may opt out at any time by replying STOP to any CWiN message.
Reply HELP for customer support.

Message frequency varies. Message & data rates may apply.

We may share personal information:

• With service providers like Twilio (SMS delivery)
   
• To comply with law enforcement or legal processes
   
• For platform security, fraud prevention, or safety
   

We do not sell, rent, or trade SMS-related information.

We use appropriate administrative, technical, and physical safeguards to protect your information.

For privacy questions or data requests, contact:

📧 gooddeed@cwin.net
📬 CWiN LLC — 3243 Eastern Avenue, Baltimore, MD 21224 

By creating an account on any CWiN application — including the Kindness Resume app, CWiN Social, or CWiN Connected — you provide consent to receive transactional SMS messages related to your account activity. These notifications help keep you informed about:

• Appreciation tokens received
   
• Appreciation tokens sent
   
• Referrals and connections
   
• Claimable rewards
   
• System activity confirmations
   
• Security or login events
   

Your SMS consent is collected at the time of registration through the CWiN sign-up form.
By checking the consent box during registration, you acknowledge:

• You agree to receive transactional, user-initiated text messages
   
• Message frequency varies based on your activity
   
• Message and data rates may apply
   
• You can opt out at any time by replying STOP
   

To stop receiving SMS messages:
Reply STOP to any CWiN notification message.

You will receive a confirmation that SMS messaging has been disabled.

Reply HELP to any message, or contact us at:
📧 gooddeed@cwin.net

CWiN does not send marketing, promotional, or advertising messages to this number.
All messages are user-initiated and tied directly to your platform activity.

Review our full Privacy Policy and Terms of Service:

• Privacy Policy: https://cwin.net/privacy
   
• Terms & Conditions: https://cwin.net/terms
   

If you have any questions about SMS notifications, reach out anytime:
📧 gooddeed@cwin.net