Privacy Matters in Our KiND of Network.

🔐 Information We Collect

Depending on the CWiN features you use, information may include:

• Your name, email address, mobile number, and other contact information you provide.
• Account and profile information.
• CWiN Token transactions, recognition activity, Wallet activity, and KiNDNESS Resume entries.
• Messages, appreciation descriptions, categories, connections, and manually entered stories.
• Referral or connection information you choose to provide.
• Technical information needed to operate, secure, troubleshoot, and improve CWiN.

🧭 How We Use Information

We may use information to:

• Provide and operate CWiN features and services.
• Maintain your account, CWiN Wallet, and KiNDNESS Resume.
• Process CWiN Token exchanges and purchases.
• Support connections, recognition records, and referral attribution.
• Maintain platform security, prevent misuse, troubleshoot problems, and provide support.
• Understand and improve how CWiN is used.
• Communicate with you about your account, transactions, recognition activity, service messages, or platform updates.
• Comply with applicable legal obligations.

🔗 Service Providers

CWiN may use trusted third-party providers to help operate services such as hosting, database infrastructure, authentication, email delivery, payment processing, analytics, and other platform functionality.

These providers may process information only as reasonably necessary to provide their services to CWiN, subject to their applicable agreements, security practices, and legal obligations. This description does not authorize the sale, rental, transfer, or sharing of SMS opt-in data or consent for marketing or promotional purposes.

🚫 No Sale or Marketing Use of Personal Information

CWiN does not sell personal information for marketing purposes. CWiN does not share mobile information or SMS opt-in data with third parties or affiliates for their marketing or promotional purposes.

If CWiN's business practices materially change in the future, this Privacy Policy will be updated accordingly and any notice, consent, or rights required by applicable law will be provided.

🛡️ Security

CWiN uses reasonable administrative and technical measures intended to protect platform information. No online service can guarantee absolute security, and you are responsible for protecting your login credentials and notifying CWiN if you believe your account has been accessed without permission.

📝 Your Content & Your Story

You retain ownership of the original words, stories, messages, notes, and other content you create and submit to CWiN. CWiN may process that content as reasonably necessary to operate and improve the platform and provide the features you choose to use.

Private notes and information designated by CWiN as private are intended for the applicable user's private account experience unless otherwise disclosed by that user, required for platform operation, or required by law.

👤 Your Choices

You may choose what information to provide when a field is optional. Where CWiN provides account settings or communication controls, you may use those controls to manage applicable preferences.

For SMS, reply STOP to opt out. Where applicable law gives you rights concerning personal information associated with your CWiN use, you may contact us to make a request or ask a privacy question at gooddeed@cwin.net.

🧒 Age & Accounts

CWiN's current Terms state that users must be at least 13 years old to use CWiN. If a user is under 18, use of CWiN should occur with the permission and supervision required by a parent or legal guardian and applicable law.